We’re Here For You
Although our customers’ needs for materials testing and calibration services vary greatly, accuracy, convenience and reliability are common requirements. Regardless of your reason for using our services or the frequency of need, our priority is getting certified results to you when you need them. You’ll find links to everything you need to help us process your orders quickly and conveniently.
New Account Forms
Please review the Terms & Conditions, then complete the Customer Information and W-9 forms below. They can be returned directly to your Account Rep, emailed to email@example.com or faxed to 800-219-9096.
- Service Terms & Conditions
- Customer Information (and Credit Application)
- W-9 Request for Taxpayer ID
If you’d like to arrange for credit terms, please complete all of the business, bank and reference information on our Customer Information form above. Until your account is set up, you can pay for orders by check or credit card. Please call us with your credit card information or complete the Credit Card Application below to charge your payment.
Information at Your Fingertips
You’ll be working with a laboratory that offers a broader range of services than most, including metals testing, material analysis, test specimen machining, failure analysis, dimensional inspection and calibration services. Find out details about our service capabilities, turnaround and more.
- Materials & Nondestructive Testing Brochure
- Calibration & Dimensional Inspection Brochure
- List of Services
- List of Items Calibrated
- Frequently Asked Questions
Visiting Our Facility
Customers are invited to visit our facility and meet the chemists, engineers and technicians that process orders. A tour can be arranged with our Sales/Customer Service Department.
Shipments & Deliveries
Testing & Machining – Samples or materials for testing or specimen machining can be shipped or delivered to our main facility at Laboratory Testing Inc., 2331 Topaz Drive, Hatfield, PA 19440. All common carriers deliver on a regular basis. We have two loading docks, a drive-through bay, high-capacity forklifts and overhead cranes that will safely handle long, large and heavy items weighing up to three tons.
Calibration – Instruments requiring calibration can be shipped or delivered to our division next door at LTI Metrology, 2321 Topaz Drive, Hatfield, PA 19440.
Terminology & More
Learn more about testing & calibration services. Also save our conversion charts for handy reference.
Service & Turnaround Guidelines
Save yourself time and questions by clicking our easy Guidelines for RFQs, POs, Sample Sizes, Shipping and Value-added Services.
Contact Us Anytime
If you don’t find what you’re looking for, give us a call or send an e-mail. We’re here to take care of all your order needs.
|Title / Position||Name||Direct Dial|
|Sales Manager||Rick Heist||
|Customer Service Supervisor||Brad McVaugh||
|Customer Service Rep||Kathy Dickert||
|Customer Service Rep||Tom Phillips||
|Customer Service Rep||Dave Keller||
There may be times you need the knowledge of another specialist. Click here for a list of all LTI contact employees, including Quality Assurance, Testing, Calibration, Machining and Shipping/Receiving.