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  • A2LA and PRI/Nadcap accredited
  • FREE pick up & delivery within 60 miles of LTI
  • Same day, next-day, 2nd-day rush services
  • FREE online order tracking
  • Email and online certifications

Our Customers Say:

“I am extremely pleased with LTI’s service. The staff did an outstanding job at getting my testing completed in an extremely rapid manner and getting the parts forwarded to me for an important meeting. I was very impressed by the level of service and will keep LTI at the top of my list for future testing services.”

Don Brown,
True Templer Sports


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We’re Here For You

New customer service repsAlthough our customers’ needs for materials testing and calibration services vary greatly, accuracy, convenience and reliability are common requirements. Regardless of your reason for using our services or the frequency of need, our priority is getting certified results to you when you need them. You’ll find links to everything you need to help us process your orders quickly and conveniently.

New Account Forms

It’s easy to set up an account – review the Service Terms & Conditions, complete the Customer Information and PA Tax Exemption forms below and return them to us. (If you are located outside Pennsylvania, please send your state tax form.) Forms can be returned directly to your Account Rep, emailed to cif@labtesting.com or faxed to 800-219-9096.

If you’d like to arrange for credit terms, please supply credit references with your Customer Information form. Until your account is set up, you can pay for orders by check or credit card. Please call us with your credit card information or complete the Credit Card Application below to charge your payment.

Information at Your Fingertips

You’ll be working with a laboratory that offers a broader range of services than most, including metals testing, material analysis, test specimen machining, failure analysis, dimensional inspection and calibration services. Find out details about our service capabilities, turnaround and more.

Visiting Our Facility

Customers are invited to visit our facility and meet the chemists, engineers and technicians that process orders. A tour can be arranged with our Sales/Customer Service Department.

Shipments & Deliveries

Testing & Machining – Samples or materials for testing or specimen machining can be shipped or delivered to our main facility at Laboratory Testing Inc., 2331 Topaz Drive, Hatfield, PA 19440. All common carriers deliver on a regular basis. We have two loading docks, a drive-through bay, high-capacity forklifts and overhead cranes that will safely handle long, large and heavy items weighing up to three tons.

Calibration – Instruments requiring calibration can be shipped or delivered to our division next door at LTI Metrology, 2321 Topaz Drive, Hatfield, PA 19440.

Terminology & More

Learn more about testing & calibration services. Also save our conversion charts for handy reference.

Service & Turnaround Guidelines

Save yourself time and questions by clicking our easy Guidelines for RFQs, POs, Sample Sizes, Shipping and Value-added Services.

Contact Us Anytime

If you don’t find what you’re looking for, give us a call or send an e-mail. We’re here to take care of all your order needs.

Sales/Customer Service

Title / Position Name Direct Dial E-mail
Account Sales Manager Rick Heist
Outside Sales Rep Eric Baum
Inside Sales Rep Joe Farrell
Inside Sales Rep Glen Hicks
Inside Sales Rep Chris Mecleary
Customer Service Coordinator Ashley Yerkes

There may be times you need the knowledge of another specialist. Click here for a list of all LTI contact employees, including Quality Assurance, Testing, Calibration, Machining and Shipping/Receiving.