Testimonials

"LTI has provided excellent customer service throughout several projects, adjusting their standard practices to accommodate specific requests of the customer. The employees involved have been helpful and responsive, we appreciate the personalized service."

"LTI has been a trusted partner with unmatched customer service, dependable deliveries, and excellent quality in mechanical and ultrasonic testing for many years. The entire team at LTI truly cares about their customers and I look forward to working with them for a long time."

"I wanted to thank you guys for really coming through for us. You guys were relentless responding to our requests. LTI Rocks!"

"It was truly a pleasure to work with you and your team at LTI, and I will always cherish the friendship we have developed over the years. I can honestly say there has not been a single incident where LTI disappointed me."

"I just wanted to take a moment here to thank you and LTI team for making it a great year for us. I have been recently getting great feedback on the data that I compiled for our project. And needless to say – the only reason I was able to accomplish this was for your timely testing of all the 100s of coupons I had this year. It all so beautifully played out. Really appreciate your on-time turn-around of data, even though I sometimes make it hard for y’all, haha! And also your very prompt responses to my every question. It has been great working with you all this past year and looking forward to the new year. Thank you once again! Heads-up – we have a ton of samples that will be coming your way in the new year!"

"I cannot thank you and your team enough for giving our needs your top attention. Thanks to the preliminary reports we received from you this morning, we were able to get the approval we needed in time."

"Just wanted to recognize you and the lab for getting these plate specimens done on time under short notice. Thanks so much!"

"I and my entire high-maintenance crew would like to thank you and your whole crew for getting us the results on our last-minute expedite today … each and every one of you is a rock star in our book!"

"I would like to thank you and the associated departments at LTI that have helped delivered these reports in a short turnaround time. Our customer appreciates it."

"We’ve counted on LTI for many years to handle all of our testing needs because we know their work is always done with quality and integrity. The LTI team is an important part of our success in the metals Industry."

"A warm and friendly customer service, with a phenomenal technical team always willing to support."

"I have grown quite fond of LTI and the communication/testing you all do (I recommend you guys all the time now)"

"LTI provides an excellent mix of material testing know how and project management. When I send LTI material to test, I know that I will be able to trust the reported values and that it will be provided to me on or before the quoted lead time. I appreciate LTI’s timely response to quotations and project status inquiries. I also trust LTI’s integrity and know that they will accurately report when testing does not go as planned."

"LTI has seriously made a huge difference in Testing & especially Metallography. They Define Possible"

"Even before the project began, Chris and Dominic worked with us last year (10 months in advance of PO) to plan and pave the groundwork that made this project successful. As we neared the contract award, we were overwhelmed by the supporting cast (1-2 dozen LTI team members) that joined us for SOW revisions and feedback in August. I truly believe the support in the planning phases from your team was the largest reason this project was successful ... Chris and Dominic – they have been an absolute pleasure working with as our direct POC’s for this effort. Chris really impressed me last year with the level of attention he paid to our job, communication, transparency, and commitment to success. This year, Dominic took over an even bigger job and far exceeded expectations with the same qualities Chris displayed last year. As I walked down the halls of your facility, I saw the 30+ company [culture fundamentals]. I can truly say Dominic and Chris embody each one of them."

"I just wanted to thank the team at LTI for all of your expedited help in getting our order inspected. We were able to deliver these items to our customer on time and with all required documentation. Look forward to our continued partnership in the future."

"I would like to thank all the LTI people who have consistently come through for me with prompt and dependable results when I send samples for chemistry checks."

"Thanks for the prompt service on this request. Please extend our gratitude to all those on your testing team who got the work done for us. We really needed this information today, and we are deeply indebted to LTI for making it happen."

"The management team is very impressed and satisfied with both the service and the professionalism of Laboratory Testing Inc. You were able to provide prompt, knowledgeable service that allowed us to get through a difficult situation and ship a very important order. Thanks for all your help and we will be in touch for future testing opportunities."

"You’ve done a lot of work for us this year and I hope to send you more. Your employees have done an outstanding job and because of their hard work, dedication and knowledge of their specialty fields, I received 100% satisfaction and always on-time delivery. The staff and I realize that LTI is one of the best laboratories in the USA."

"Thank you for allowing me to visit your facility and witness a micrometer calibration first-hand, it helped me understand the concept so much better. It is clear that LTI is a wonderful group of people to work with and they operate in a true team environment. Your staff has gone over and above the call of duty to help Superior Tube. We truly appreciate your help."

"I had an urgent request today for hardness testing to be performed by an independent lab to support our own testing for our customer and the end user. Your team was very accommodating as we received the results prior to a critical meeting. I greatly appreciate LTI’s efforts for the rapid turnaround!"

"You guys are a great lab. Always do a good job for us and we really appreciate it. We can do most of our own chemistry testing but when we can’t, I always send it to you with no worries. I’ve also had a few inquiries from other companies lately and I’ve given them your info as well."

"I know I can always rely on LTI for quality service in a timely manner at reasonable price platforms. You are always my first choice for testing and calibration services beyond the scope of my own operation. Please convey my level of complete satisfaction and appreciation for the total LTI experience."

"I wanted to take the time to personally thank you for the time and effort that LTI has put into the testing involved with our orders. Your staff has been invaluable over the last several years. Additionally, the fact that you are now able to perform Fracture Toughness testing in house has already proven priceless in both the turnaround time and in getting my questions answered. I’ve been fortunate to have worked with LTI since 1986 and I have come to think of LTI as an extension of our company e. I look forward to our continued relationship."

"I am finally getting around to reading all the information you sent and I just wanted to say thank you. So far the service, quality of the reports and delivery that your team has provided has been nothing short of spectacular! Please let your staff know that it does not go unnoticed! We look forward to more business with you!"

"We are most impressed with the level of service we receive from LTI. The helpfulness, courtesy and professionalism of all staff with whom I’ve dealt have been outstanding."

"Sometimes the best thing to say is thank you. With that being said, LTI has helped us tremendously here so thank you, thank you, thank you. "

"I would like to thank you for your hospitality. Your diligence and team work helped us to stay on schedule and provide a product back to our customer with minimal impact. Without your customer service to us we would not have been able to uphold our level of service. We appreciate your partnership with us and look forward to continuing our business relationship with LTI in the future. Kudos to your team. "

"I wanted to write and applaud LTI for assisting us in calibrating some new equipment, while re-calibrating equipment that was moved. We did not have enough advance notice to schedule LTI to come in and complete the calibration / re-calibration of some of our equipment. As a result, LTI did what they could to get us out of a jam and reduce the one to two week turnaround down to two days. I wanted to let LTI know that this was very much appreciated and we value the service your organization gives us. "

"Please tell all involved that I really appreciate the effort put forth in trying to accommodate me with this contrary resistance unit sent in for calibration. You folks are top-notch in my book. "

"I have really appreciated you getting back to me so quickly on things. I would highly recommend you in the future! "

"Everything from quote to delivery went great, even had a brief tour of your facilities. Nice people, clean environment, and professional staff members…what more can I say? I am very happy I found your firm "